Most enterprises use the knowledge base software for managing the information and data related to their employees and their customers. Almost every enterprise emphasizes the importance of a knowledge base software that really helps them enhance the... Read More

Knowledge bases are one of the main requirements for any business, especially from the customer service perspective. They are a storehouse of information. This information is valuable to the clients. When a website has a knowledge base, visitors can... Read More

Knowledge Base Software and CRM solutions enable the educational institutions to experience the real exceptional constituent experience. Knowledge Base Solutions can improve constituent satisfaction by integrating the power of email, phone, chat,... Read More

A well organized helpdesk knowledge base can be a big time saver, and greatly improve both IT and end user efficiency when it's well-organized and maintained. Or, when it isn't, it can be a nightmarish data dump that confuses end users more than ever... Read More

A knowledge base is a self-serve customer service library that includes information about a product, service, or topic. Customer service organizations exist to improve the customer experience. They ways they do this can vary, but it usually starts... Read More

If your web hosting provider isn't running CPanel or Plesk, then there are a few different ways you can create a database for your knowledge base. Each different method is explained below: Create a database using PHPMyAdmin - PHPMyAdmin is a... Read More

The importance of having efficient and effective methods for data mining and knowledge discovery (DM) is rapidly growing. This is due to the wide use of fast and affordable computing power and data storage media and also the gathering of huge amounts... Read More

Knowledge management is a key component in the information age for businesses to assess their intellectual capital, and they turn really innovate and compete with competitors. Knowledge Management (KM) comprises a range of practices used in an... Read More

PHPKB 6.0 knowledge base software makes publishing, sharing and collaborating on knowledge easy. Some of the features of PHPKB 6.0 are mentioned below: Publish: Share knowledge, including Microsoft Office documents and PDF files from your web browser... Read More

Business is very hard thing and to evolve it successfully a CEO should know a lot and not only know but do right things. It's like in an old quote “manager do thing right, leaders do right things”. Today we will focus on the benefits of... Read More